What to Ask a Tree Service Company Before Hiring

Whether you need assistance for regular trims or storm damage to trees, it’s essential to find a reputable company. By asking the right questions, you can ensure that you’re dealing with a professional tree service. In this post, we’ll look at what to ask a tree service company.

What’s Their Insurance and Contract Information? 

First, ask whether or not they have valid proof of insurance. Then, carefully look over their contract. Finally, find out who bears the liability for property damage, injuries, or accidents. A reputable company makes sure that they have adequate cover for all eventualities. 

What Credentials Do They Hold? 

Look for companies that have at least one of the following: 

  • Arborists accredited by the International Society of Arboriculture (ISA) 
  • Certified Tree Care Safety professionals
  • Accreditation from the Tree Care Industry Association (TCIA).

Also, consider your circumstances. For example, is the tree near power lines or conductors? If so, are they approved to clear the line? 

Can They Give You References? 

A reputable firm knows that you’ve read up on what to ask them. Therefore, they are sure to have a list of clients that you can speak to for references. It’s best to stick to clients they’ve worked for in the last month or two. 

What Kind of Estimate Do They Provide? 

Professional firms provide detailed quotes that show a breakdown of what you’ll pay. Compare such quotes from at least two other companies in the area. The prices should be similar, so stay away from quotes that are ultra-low or short on detail. 

Companies that slash their rates usually provide low-quality services. They may cut corners on insurance, equipment, or accreditation. In other words, you get what you pay for.

Firms that offer generic estimates without a breakdown may not know much about the business. Also, check whether or not the quote includes the removal of the tree and clean-up afterward.

What Equipment Do They Use? 

Ask them specifically how they’ll tackle your project. How will they remove the tree and the lumber afterward? Will they need to bring in power equipment? How will they reach the tree and what is the potential for property damage? 

What Is the Timeline? 

Get a basic timeline when you ask for the estimate. Be sure to check whether they refer to hours or days. It is also prudent to include a finish date in the final contract. 

What Are the Safety Protocols? 

What safety equipment does the company use? Do they have the correct protective gear? Hiring a company that doesn’t follow OSHA regulations could land you in trouble. If one of the employees injures themselves, they might try to hold you liable. 

Can You Inspect the Equipment? 

It may sound a little strange to ask this, but the goal is to see how they care for their equipment. While you’re at it, take a look at the truck they use, too. The truck and equipment should be well-maintained, clean, and tidy. 

Take things one step further and look at their website and blog online. How much effort have they put into it? Do their posts look professional or are they cobbled together in a hurry? 

The better they take care of their tools, the more likely they are to take pride in their work. Also, rely on your gut feeling here. Does the estimator come off as professional and detail-orientated? 

What Techniques Will They Employ? 

Be careful of companies that: 

  • Use spikes only when trimming trees instead, not when taking them down
  • Employ the technique of topping as this can cause serious damage to the tree

Call for Your No-Obligation Quote Today

Now that you know what to ask a tree service company, put us to the test. Reach out to Gordon Pro Tree Service by calling 770-285-1177 today and let the top tree service professionals in Lawrenceville assist you.


Our locally owned and operated company has been proudly serving the area for over 20 years now. Gordon Pro Tree Service in Buford, Sugar Hill, Dacula, Flowery Branch, Suwanee, Duluth, Cumming, Lawrenceville, Gainesville, Cumming, Oakwood, Braselton Hoschton, Duluth, Auburn and more.

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5126 Bristol Industrial Way
Buford, GA. 30518



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